Privacy Policy

This Privacy Policy explains how Dealwadi.ae collects, uses, stores, and protects customer information.

By using our website or placing an order, you agree to this Privacy Policy.

Information We Collect

We may collect the following information:

  • Full name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Order details
  • Payment confirmation details
  • Customer support messages
  • IP address and browser data
  • Device and website usage information
  • Marketing preferences

How We Use Your Information

We use your information to:

  • Process orders
  • Confirm payments
  • Arrange delivery
  • Send order updates
  • Provide customer support
  • Handle returns, refunds, and exchanges
  • Improve website performance
  • Prevent fraud and misuse
  • Send marketing messages if you have opted in
  • Comply with legal, regulatory, tax, accounting, and business obligations

Sharing Information With Third Parties

We may share necessary information with trusted service providers, including:

  • Payment gateways
  • Courier and delivery companies
  • Fulfillment partners
  • Supplier partners when needed to ship your order
  • Website hosting and technology providers
  • Marketing and analytics platforms
  • Legal, accounting, or regulatory authorities where required

We only share information necessary to perform the relevant service.

Payment Information

Card payments are processed by secure payment providers. We do not store your full card number or CVV.

Cookies and Tracking

Our website may use cookies and similar technologies to:

  • Keep items in your cart
  • Remember preferences
  • Improve website speed and performance
  • Measure traffic and analytics
  • Support advertising and retargeting
  • Improve customer experience

You can manage cookies through your browser settings.

Marketing Communication

If you subscribe to our newsletter, WhatsApp updates, SMS alerts, or promotional messages, we may send you offers and updates.

You can opt out of marketing communication at any time by using the unsubscribe option or contacting us.

Data Security

We take reasonable measures to protect customer data from unauthorized access, misuse, loss, or disclosure.

However, no online system is 100% secure, and customers should also protect their account login details and devices.

Data Retention

We retain customer information as long as necessary for order processing, support, legal compliance, accounting, dispute handling, fraud prevention, and business records.

Customer Rights

Subject to applicable law, customers may request access, correction, update, or deletion of their personal information.

Contact for Privacy Questions

If you have questions about this Privacy Policy, contact us at:

Email: support@dealwadi.ae
WhatsApp: 052 655 1829